Returns & Exchanges

At Vinegar Syndrome, we strive for complete satisfaction with every purchase. If your item is defective or damaged during transit, we offer a straightforward return or exchange process within 30 days of delivery.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and a brief description of the issue or damage encountered.

• 2.
  Provide Verification

  Attach clear photos of the damaged item or disc errors to help our team expedite the assessment and approval process.

• 3.
  Receive Authorization

  Once approved, you will receive a Return Merchandise Authorization (RMA) number and instructions on how to send the item back.

• 4.
  Resolution

  After we receive and inspect your return, we will issue a full refund to your original payment method or ship out a replacement copy.